Help / FAQ / Contact
Quick self-serve guides and answers. Can’t find it? Send us a note—we’re here to help.
Help Guides
Start with these short guides. As we expand, we’ll link to full docs. For now, each card gives a focused, non-technical walkthrough.
Getting Started
Run your first GEO Report in minutes. See where your content falls short in AI answers.
View guideUnderstanding Your Report
Learn the GEO Score and EchoTune Score™. Identify fixes with plain-English guidance.
View guidePlans & Billing
See what’s included on Free vs. paid, upgrades/downgrades, and invoices.
View guideManaging Your Account
Sign in, reset your password, and update your profile and organization settings.
View guideFrequently Asked Questions
What is Generative Engine Optimization (GEO)?
GEO focuses on how clearly your brand is "heard" by AI engines (e.g., ChatGPT, Claude, Gemini) when they answer user questions. It’s about answer inclusion and attribution, not just rankings.
How is GEO different from SEO?
SEO optimizes for search rankings; GEO optimizes for being cited or included in AI-generated answers. They work together—solid SEO helps discovery, while GEO improves your likelihood of being quoted in answers.
How does the Free plan work?
The Free plan gives you one GEOsync Website Analysis Report—your site’s report card for AI-visibility. You’ll get a downloadable PDF. Free does not include rewrite tools or Smart Fixes.
What does EchoTune™ do?
EchoTune™ is our guided rewrite engine. It proposes tuned versions of your copy for clarity, attribution, and “answer readiness.” You review, approve, and stay in control.
Do I need technical skills to use GEOsync?
No. GEOsync is built for SMBs and teams without technical backgrounds. Recommendations are plain-English; rewrites are guided and transparent.
Is my data secure?
Yes. We apply reasonable technical and organizational safeguards. See our Privacy Policy for details on collection, use, and retention.
Can I cancel or change plans anytime?
Yes, you can change or cancel your plan at any time. Changes apply to the next billing cycle unless stated otherwise.
Contact
Prefer email? Reach us at info@geo-sync.io.